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FAQ

Online Cookie Shop Questions

Absolutely! Via USPS or UPS Ground.

We do with an exception! Currently we ship to Canada using UPS Standard.

We will be offering local pickup soon! Currently it is online and shipped only.

The only items available for shipment are the items on this site.

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Shipping Questions

We ship out all orders within 3-7 business days after you place your order. Once your order has been fulfilled by our team, a shipping confirmation with a tracking number will be emailed.

Please do not contact us for shipping updates unless there has been no tracking updates for 7 business days

We offer the best shipping available through USPS and UPS. Our shipping is a live rate meaning it is calculated based on distance and weight. We work with our shipping partners to provide you with the lowest negotiated rates possible.

Larger orders may be contacted with alternate shipping arrangements.